SK Healing Hands
Direct Insurance Billing
We handle the billing.
You focus on healing.
As a Registered Massage Therapist, your treatments may be covered under your extended health benefits. We direct bill most major Canadian insurance providers — so you never have to submit a claim, wait for reimbursement, or deal with paperwork.
Simply bring your insurance card to your appointment. We'll take care of everything else.
Check your coverage
Before your appointment, review your benefits plan to confirm you have massage therapy coverage and check your annual limit. Most plans cover RMT services.
Bring your insurance card
Bring your insurance card and member ID number to your appointment. If you have a group plan, you may also need your group number and certificate number.
We handle the rest
After your treatment, we submit the claim directly to your insurer on your behalf. You only pay any remaining balance not covered by your plan — no paperwork, no waiting.
Supported Insurance Providers
We currently direct bill the following providers. Don't see yours? Contact us — we're always adding new providers.
Blue Cross
Alberta Blue Cross & other provincial plans
Sun Life Financial
Group & individual benefit plans
Manulife
Group benefits & Flexcare plans
Canada Life
Formerly Great-West Life
Telus Health
Group & individual benefit plans
Green Shield Canada
Health & dental benefit plans
Empire Life
Group benefit plans
SSQ Insurance
Group benefit plans
Don't see your provider?
If your insurer isn't listed, you can still pay at the time of service and submit the claim yourself. We'll provide a detailed receipt with your RMT's registration number and all required information.
Frequently Asked Questions
Do I need a doctor's referral for direct billing?
Most insurance plans do not require a referral for massage therapy. However, some plans may require one — we recommend checking your policy or calling your insurer before your first visit.
What if my insurer isn't on the list?
If your provider isn't listed, you can still pay out of pocket and submit the claim yourself. We'll provide you with a detailed receipt that includes all the information your insurer needs.
How much of my treatment is covered?
Coverage varies by plan. Most plans cover a percentage (e.g., 80%) up to an annual maximum (e.g., $500/year). Contact your insurer or HR department for your specific coverage details.
Can I use my HSA or spending account?
Yes — registered massage therapy is an eligible medical expense under most Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA). We'll provide a receipt for your records.
Is direct billing available for facials and clinical aesthetics?
Direct billing applies to registered massage therapy services only. Facial treatments and clinical aesthetic services are not covered by standard health insurance plans.
What if my claim is declined?
In the rare event a claim is declined, you will be responsible for the full treatment cost. We recommend confirming your coverage with your insurer before your appointment if you're unsure.
Still have questions?
We're happy to help you understand your coverage before you book. Give us a call or send a message and we'll get back to you promptly.